Visitors of our website www.tripbooking.com are encourage to read our Privacy Policy herein to become familiar with our privacy practices and policy in connection with your use of the Website the “Site”, mobile applications, and other online products, and services, or when you interact with us. The following is an overview of how we collect, use, share and protect your personally identifiable and non-personal identifiable information. Tripbooking collectively “the Company” hereafter refer to as “us,” “our,” “we”) has a strong commitment to protecting your privacy.
The company takes reasonable steps to protect any personal information you volunteer to provide to us when using or requesting our services. Please note that consequently by not providing us with your personal information we cannot complete nor guarantee any travel service request. In order to decrease any risk of data being stolen or any type of tampering of information our Website use strict SSL certificates, WAF cloud based firewall that helps defend our website and protect our clients information from threats like SQL injection attacks and DDoS by screening real time website traffic preventing malicious threats, we utilize various virus and malware scanning features frequently during the day, Norton 360 Security, these are just some of the protection we utilize which are provided by third-party technology security services. Security technology enables encryption of information to help protect your personal information and features on our Site. Personal information may include (your name, addresses, phone numbers, emails, credit card details, dietary needs, medical equipment, or conditions requirements, etc.) and any other information you volunteer to provide to us. Although we put all our efforts to provide you with a secure environment as you use our Site, we cannot guarantee total secure protection of data as the internet is an open data network.
Where necessary to deliver your travel service request with your consent, we reserve the right to share personal identifiable and non-personal identifiable information with third-party service providers including (airlines, cruise lines, hotel or lodging of any type, rail/train transport providers, car rental transport provider, other affiliates companies including restaurants, tour operator’s services, insurance providers, affiliates, commercial partners, etc.) for the sole purpose of completing your travel request. Shall we ask you to provide your personal information (name, address, credit card, passport, medical needs or dietary requirements, etc.) is to complete our services for you “the traveler” as well as to tailor our services to better suit your interest as valued customers.
We do not disclose your personal information for any other purpose except where the use of disclosure is required under the Law. (Please refer to the chart below).
A "RESERVATION" IS THE BOOKING MADE WITH US WHEN YOU PURCHASE TRAVEL OR TOURS VIA PHONE, IN PERSON OR ONLINE AND INCLUDES ALL THE INDIVIDUALS, BE THEY FAMILY OR OTHERWISE, YOU RESERVED. YOU SHOULD NOT PROVIDE YOUR MEDICAL INFORMATION IF YOU DO NOT WANT OTHERS ON THE SAME TOUR RESERVATION TO SEE IT. Please note, all medical information you volunteer to provide is for the sole purpose of completing your travel request through us, Tripbooking. Should you need additional information please contact us: info@tripbooking.com
TRANSFER/ SHARING OF INFORMATION- (Domestically within US or Internationally other Foreign Countries) - Our Company is based in the United States and the information we collect is govern by the US Law. By accessing or using the Services or otherwise providing your information to us, you consent the processing, transfer, and storage of this information in and to the US and other countries, where you may not have the same rights and protections as you do under local law.
The information we collect about you, (“you”, “the user”, “requester”, “visitors” “the users”) or that you otherwise volunteer to provide to us for the sole purpose of completing travel service requests (collectively “the Services”) is share among Third Party providers, including affiliates, partnerships, vendors or service providers, our staff, in order to complete your travel service request. We do not sell your personal information for any reason whatsoever.
We collect your personal information at the time you request our assistance for e.g., to complete passport applications or passport renewals online which certain criteria may apply based on government website. It is necessary to obtain your personal information or the information of the traveler requesting passport application assistance.
This may include collecting sensitive information such as: address, phone numbers, legal names, dob, photographs, passport document number, etc., require disclosing to government agencies for completing application.
We may also share this data with other companies that provide similar services to assist us with our business activities and passport assistance.
We use your personal information to validate user or verify your identity to confirm is “you” our client and user or by contacting you at any point during a travel request assistance.
We may use this information when we contact you to inform you of the progress of passport application.
We may use your email address or phone numbers or other personal information when we send notification reminders of expiring travel documentation.
We may collect personal information from you if you are applying for a job with our company. And to facilitate paperwork for hiring purposes, referrals, or to conduct background checks as part of the employment verification procedures.
When you enter, or browse, or navigate through our site, mobile, social media pages, etc., we may collect information of the user’s behavior and activity while visiting our Site or when visiting certain aspects of our site, or advertisements present on our site. This information is collected and shared with third party service providers as an automatic data collection process, to personalize other services or tailor products services you may be interested in as you visit our site, or any of our other webpages as described above.
Personally Identifiable information - We collect personally identifiable information if you voluntarily register on the Website and/send a travel request, comment, questions, or message to us. As described above, this may include: your name, addresses, phone numbers, emails, credit card details, dietary needs, (health medical description request or other health conditions that you may like to share with us in order to ascertain specific accommodations or transportation services for you) but not limited to other personal informational that may not be listed above.
Non-personally Identifiable information – when using our website, we collect non-personally identifiable information which may include, and without limitation demographic information, (i.e., age, profession, gender), device information, location, browser types, pages viewed by the users and visited while navigating our website services, domain names, IP addresses, and any other statistical data related to the use of our Site.
You authorize us to collect and store information about you and the devices you use, including the location information of your mobile phone, to access the Site, an App or provide you with requested service. You also consent to allowing the location information of your mobile phone to be used by us. As it is necessary, we share information of your location with service providers or third parties to fulfill a travel request for you, such as in the case of arranging ground transportation, pick up/drop off location, or notifying the hotel of arrivals and departures time and date as stated hereby. You authorize us to collect your device details and location information to complete the service you request for the duration of your trip. The collection of this information is solely to help us identify you in order to complete the service requested and to prevent fraud. We do not sell any type of personal or non-personal information to any provider for monetary purposes.
By enrolling to receive SMS, MMS or by creating a User login ID on our Sites, you are giving us consent to send you communications electronically as well as complete travel service transactions using our secured website and mobile app. We use various multi-channel communications to notify you of reservation confirmations, status of your travel request or any other type of services you may ask us to provide you with. Multi-channel communications include not limited to electronic email, chat messaging, texting, social media, encrypted WhatsApp messaging, secure phone messaging, webchats, etc. You consent to receive these communications via your mobile device even if the telephone number is currently listed as Do Not Call, on any of the states, federal, local, or corporate. You may OPT out at any time from our data base by sending us an email to: info@tripbooking.com
The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including, but not limited to, your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used, among other things, to enhance customer experience and to analyze, track data, determine by popularity of certain content, deliver advertisement and content targeted to your interests on our Services and other websites and to better understand online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature ("Limit Ad Tracking" on iOS or " Opt Out of Interest-Based Ads" on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes. For example, we may use Remarketing with Google, Facebook, or other remarketing tools to advertise online. This enables third-party vendors, including Google, to show our ads on sites across the Internet. Such third-party vendors may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Sites. For information on how you can opt out of Google's use of cookies for interest-based ads please visit Google's Ads Settings. Other advertising vendors we may use include, without limitation, Yahoo!, MSN, Facebook, Twitter.
Please note that when you create your user login ID on any of our sites this information is confidential to you the user, you may NOT SHARE login information with anyone. You understand that any person with your username and password will be able to access and use your account to request services. Including access to signup data and personal information associated with your accounts, as result, you may NOT share your USER LOGIN ID /PASSWORD, NOR ANY ACCOUNT DETAILS with ANY OTHER PERSON. You ACKNOWLEDGE AND AGREE hereby to all information described above, but not limited to unauthorized LOGIN access. You also ACKNOWLEDGE AND AGREE that by USING SAME PASSWORDS for your Tripbooking User Portal /Mobile App account AND A THIRD-PARTY ACCOUNTS you may have, IT CONSTITUTES A SECURITY RISK, and YOU ACCEPT ALL RESPONSIBILITIES FOR ANY LOSS, STOLEN, or MISSHANDLING of PERSONAL INFORMATION DUE TO UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR LOSS OR DISSEMINATION OF SIGN-UP DATA, and related issues with your PERSONAL INFORMATION BUT not limited to what is described here.
You can change or delete information about you at any time by logging into your online account or emailing us at: info@tripbooking.com. If you wish to deactivate, or close your account, you may send us a request via email to the above e-address. Please note, we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
WEB/MOBILE APPLICATIONS -Just a click away, and for your access convenience we have made available our secure Website and Mobile App for devices like iOS, Android, so that you can review and modify all your travel accommodations on the go. All personal information and transactions via our Sites, including social media, and the Mobile App, are secured by Third Party security technology service providers.
The information that it uses and collect information on your use of them to enhance a more personalized experience for example (services accessed, the number of visits, the country of origin, travel promotions, any posted comments, advertising you may be interested in), all these information help us to improve our services, and also helps our Third Party providers advertised specific products to tailor them for you base on your interests.
The Service is owned and operated by us, Tripbooking.com. In accordance with Digital Millenium Copyright Act (“DMCA”) and other applicable law, Tripbooking has adopted a policy of terminating subscribers or subscribers’ account who are repeat infringers. We may also limit or restraint access to all or part of our services and/or terminate the account of any user who infringes any intellectual property rights of others, whether or not there is any repeat infringement. By using our Site or an App, you are provided with limited access to use our Site for the sole purpose of registration, making your reservation, downloading your travel information or printing all require travel documents as it is necessary for the completion of trip services. Provided through the Site, an App that you keep all copyright or other proprietary notices intact. The visual interfaces, graphics, logos, design, compilation, information, data, computer code (including promotional materials, source code or object code), products, services, and all other elements of material/services provided by Tripbooking, or any other Third-Party service provider are protected by all relevant intellectual property and proprietary rights and applicable laws. All content, except for some Third-Party service providers’ content, is the property of Tripbooking. Except as expressly authorized by Tripbooking in these Terms, you may not make use of the materials/service. We reserve all rights to our content and access to services not granted expressly in these Terms. You may not republish content or incorporate the information in any other database or compilation. Any other use of the content is strictly prohibited.
Any use of the Site, an App or the content other than as specifically authorized herein, without prior written permission from us, is strictly prohibited and will terminate access granted herein. Infringement of any type will violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing shall be construed as conferring any access to intellectual property rights, whether by principle, implication or otherwise. Access is revocable by us at any time without notice and with or without cause.
We respect the intellectual property rights of others and ask you to do the same. We respond to all valid notices of such infringement, and our policy is to suspend or terminate the accounts of repeat infringers.
We do not investigate, monitor or check for accuracy, appropriateness, or completeness of ThirdParty Sites or Third-Party Content. We are not responsible for Third-Party Sites accessed through the Service or an App or any Third-Party Content posted on the Site or an App. Inclusion of or linking to any Third-Party Site or any Third-Party Content does not imply our approval or endorsement, nor does it obligate to fulfil any of such Third Parties’ obligations (in particular, any obligation to sell you a product). If you leave the Site, an App or Service and access Third-Party Sites, you do so at your own risk.
Disclaimer of Warranty and Liability: The Program is offered on an "as-is" basis and may not be available in all areas, at all times, or on all mobile providers.
Data privacy and protection is particularly important to us in the everyday handling of your information. For this reason, our company adopts various methods to ensure data is protected. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by Third party security technology personnel and by us. All sensitive information is handled with the utmost security verification and certifications for safeguarding sensitive confidential information. All personnel access is secure to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We analyze the use of our website and the traffic by collecting information for several purposes, for example, to know the number of visitors visiting our website, pages of interest while they navigate through the Site, to identify which sites are referring visitors to our Site, or to know the frequency of visits, etc., this information is looked at in combination as whole and not as in individual basis. This way we identify and analyze behavior while browsing on our Site while understanding your interest which advertising partners can better retarget advertising for you. You can choose your preference regarding the use of cookies, Web beacons and Google analytics while navigating our Site.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing. If you are a California resident and would like to make such request, please contact us via email info@tripbooking.com. Respond time may take up to 30 days of receiving your communication if notice is directed as described here. Otherwise, you should expect a response within a reasonable time frame. Please refer to the table below for further information.
| Personal Information we collect | Business Purpose | Who we share this information with |
|---|---|---|
| Your name, date of birth, street address, meal preference, diets, health conditions, age, gender, email address, phone numbers, geolocation. | this information is utilized to create a user account, or create and complete travel arrangements (cruise, hotel, transportation, activities, booking air, car rental arrangement pick up/drop off details, train, making restaurant reservations, travel insurance services via third party, assisting with travel documentation). This information is also shared with third party providers in a secure digitalized protocol or by verification identification during a call. | Third party service providers include (airlines, hotels, resorts, villas, Airbnb, cruise lines, car/bus rental companies, travel insurance providers, port authority, airport inbound/outbound, restaurants, tours or excursions activities, credit card providers in case of payment transaction issues or chargebacks. Government agency for passport assistance, or our affiliates travel document partners. |
| JacobPersonal Contact information (name, phone, emails, street address, age, gender, employment history), criminal background, social security number. | Employment verification, hiring, and related with employment vetting procedures. | Human resource personnel, verification third party providers, payroll staff, education & training purposes. |
| Personal Contact information (name, phone numbers, emails, street address, age, | Information necessary to provide customer service and/or fulfilling. a travel request service, processing payments, providing analytics services or similar type. | App activity, internet providers or other third-party service providers such as in the case of technical issues with user accounts, or credit card transactions. |
| Personal Contact information (name, phone numbers, emails, street address, age, gender, geolocation, IP address) | Information necessary to provide if in the case of fraud or malicious intent, illegal activities, security data breach or other security issues. | Government agencies, Security, third party service providers such as credit card merchant or payment processing companies, immigration, law enforcement, auditors, investigators etc. |
| Personal Contact information (name, phone numbers, emails, street address, age, gender, geolocation, IP address) | Information necessary to provide quality and safe environment or features online or to device owned, controlled by us, or manufactured for specific services we provide, or to enhance service experience for our clients, technology research or product demonstration. | Third party service providers technology software engineers, other technology companies, sub-contractors in technology, either web /app engineers or other technical personnel. |
We may use the categories of personal information listed above for the purposes described in our TC and Privacy Policy. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in this table.
The addressee of this notice will be the only recipient of this booking confirmation and terms and conditions and Privacy policy. It is the sole responsibility of the user to inform and share with all other travelling party companions of the content of these TC and Privacy policies.
By accepting this receipt and making payment to JDMT, You the traveler and requester acknowledges you have been advised of these Terms and you have read, reviewed, and shared with your traveling companion(s), hereby accepting these terms and conditions and contract for travel related services for all the traveler’s person, group, company’s behalf.
We reserve the right to revise, amend, or modify this policy at any time and in any manner. When we post changes to this Privacy/TC, we will date the revisions and we encourage you to regularly check for changes. If you have any questions, please contact us via email: info@tripbooking.com